Tanea | Frequently Asked Questions

Welcome to Tanea, where light is not just seen, it’s felt. Below you’ll find thoughtful answers to some of the most common questions we receive about our handcrafted pieces, our process, and how we bring Moroccan light to your home.

Craftsmanship & Customization

Are your pieces truly handmade?
What materials do you use?
Can I request a custom design?
Can I request a specific finish or patina?

Safety & Practical Details

Are your lamps wired for U.S. electrical standards?
Are bulbs included with my purchase?
Can I use Tanea lamps outdoors or in bathrooms?

Shipping & Delivery

Where do you ship, and how long does delivery take?
Do you ship internationally?
How can I track my order?

Returns, Damage & Support

What is your return and refund policy?
What should I do if my item arrives damaged?

Trade, Gifting & Contact

Do you offer wholesale or trade pricing?
Do you offer gift wrapping or handwritten notes?
How can I contact you?